Privacy Policy

David Ellis Handyman Services
Operated by / DBA of: No More Cleaning Gutters LLC
Effective Date: January 1, 2026

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

David Ellis Handyman Services (DBA of No More Cleaning Gutters LLC) (“we,” “us,” or “our”) does not share customer opt-in information, including mobile phone numbers and SMS consent records, with affiliates or third parties for marketing or promotional purposes unrelated to providing our services.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name

  • Email address

  • Phone number

  • Service address (or general location/service area)

  • Payment information (if/when you pay an invoice or make a purchase)

  • Communication preferences and consent records (including SMS opt-in/opt-out timestamps)

Non-Personal Information

  • IP address

  • Browser type

  • Device information

  • Website usage data (analytics)

  • Cookies and similar tracking technologies

Customer Communications

  • Records of inquiries and service requests

  • Appointment details

  • Service history and feedback you provide

2. How We Use Your Information

We use information we collect to:

  • Provide services and customer support

  • Respond to inquiries and send estimates

  • Schedule appointments and send appointment confirmations/reminders

  • Send service updates (including “on-the-way” or schedule changes)

  • Process payments and transactions (when applicable)

  • Improve our website and services

  • Maintain business records, including communication preferences and consent

  • Prevent fraud and protect the security of our business and users

3. SMS Messaging & Compliance

If you opt in to receive SMS messages from us, you may receive texts related to your inquiry and our services, such as appointment confirmations/reminders, scheduling updates, estimates, service updates, and customer support.

Opt-In & Consent

  • You will only receive SMS messages if you have explicitly opted in.

  • We maintain records of consent (including timestamps) as required.

Opt-Out

  • You can opt out of SMS messages at any time by replying STOP.

  • After opting out, you may receive one final confirmation message, and no further messages will be sent unless you re-opt in.

Help

Message Frequency / Rates

  • Message frequency varies based on your interaction with us.

  • Message and data rates may apply.

Carrier Disclaimer

  • Carriers are not liable for delayed or undelivered messages.

4. Information Sharing & Disclosure

We do not sell your personal information.

We may share information in limited situations, such as:

  • Service Providers/Subcontractors: Vendors that help us operate our business (e.g., scheduling tools, invoicing/payment processors, website hosting, SMS providers) strictly to perform services on our behalf.

  • Legal Requirements: If required by law, legal process, or to protect rights, safety, and security.

  • Business Transfers: If our business is involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text message services.

5. Data Security

We take reasonable steps to protect your information using administrative, technical, and physical safeguards. However, no method of transmission over the internet or electronic storage is completely secure.

6. Cookies & Tracking Technologies

We may use cookies and similar technologies to:

  • Analyze website traffic

  • Remember preferences

  • Improve website performance and user experience

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

7. Your Rights & Choices

You may:

  • Request access, correction, or deletion of your personal information (subject to legal/business recordkeeping requirements)

  • Opt out of marketing emails via “unsubscribe” links (if applicable)

  • Opt out of SMS by replying STOP

  • Ask questions about how your information is used

To make a request, contact us using the information below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.

10. Contact Us

David Ellis Handyman Services (DBA of No More Cleaning Gutters LLC)
Phone: (501) 507-8604
Email: [email protected]
Website: https://davidellishandymanservices.com/